Every document and every call, turned into data you can act on.
ElieHub classifies, extracts, transcribes and grounds — then hands the result to the system that needs it. One pipeline, one audit trail, your tenancy.
- Keycloak OIDC + PKCE
- Multi-tenant RBAC
- ISO 27001 · GDPR
- Azure data residency
Partners we deliver with
Active in UK, UAE & USA
The platform
Six modules. One tenancy, one audit trail.
Start with one module and add the rest without a migration — they share ingestion, identity and the execution engine.
How it works
Follow one file through the pipeline.
These are the real stages, in the real order, with the real queue each one listens on. Pick a stage — or let it run.
A file arrives and gets an identity
Whether it was dropped in the UI or pulled off a connector, the file is streamed to blob storage and registered once. Registration is where identity and de-duplication happen, so the same document arriving twice does not become two jobs.
- Product-blind: one ingestion path serves every module
- Content hashing catches re-sends before they cost you anything
- Normalisation runs here — page counts, docx→PDF, per-page rasters
What the job looks like here
- stage
- ingest
- produces
- doc_id + content hash
- on failure
- unroutable messages park on an alt-exchange for ops
A job reaches done at the end of post-process — produced, reviewed and visible in your workspace. Delivery is a separate, triggered track, so an absent connector never stalls processing.
Outcomes
What changes on Monday.
Nobody re-types a document again
Fields, tables and line items arrive typed and keyed, with the page coordinates they came from. Review the exceptions, not the batch.
Answers you can forward without checking
Groundedness gating means the assistant declines rather than improvises, and every claim links to the passage behind it.
Every conversation reviewed, not a sample
Rubric grading runs on all of them. Coaching stops being anecdotal and quality trends become something you can chart.
An answer for the auditor
Who ran what, against which document, with what confidence, approved by whom — recorded in a tamper-evident chain per tenant.
By industry
Five places it already works.
The same pipeline, pointed at a different kind of paperwork. Each of these has its own walkthrough.
BPO
Queues that hold their SLA whoever is on shift, with exceptions surfaced instead of buried.
Education
Turn dense institutional documents into accessible Easy Read versions at scale.
HR
Onboarding packs that sort themselves, with the missing document named on day one.
Insurance
Consistent triage on every submission, and the low-confidence claim flagged for a handler.
Legal
Find the clause, the page and the exception that contradicts it — across the whole portfolio.
Security & access
Built for the tenancy question you'll be asked in procurement.
Identity is delegated to Keycloak, not reimplemented. Tenant users and platform staff live in separate realms, so a staff token can never be replayed against a customer.
Read the security modelOIDC + PKCE
Authorization Code with PKCE. The UI never sees a password.
Two realms
Tenant and staff identities are fully separated.
Multi-tenant RBAC
Roles, groups and departments evaluated per request.
Encrypted at rest
Refresh tokens are AES-encrypted; keys never touch the database.
Bring your own IdP
Federate Entra, Google or Okta per tenant — users land straight on it.
Audit chain
Tamper-evident event history, including identity-provider events.
Why teams choose us
Built for organisations where governance can't be an afterthought.
Most AI tooling is built for speed. This is built for teams where speed matters but trust, accountability and compliance matter more — where decisions have to be defensible and people stay in control.
01 // Governance
Governed from day one
Every workflow, decision and output follows rules you define, rather than compliance retrofitted after the fact.
02 // Oversight
Human oversight at every step
Automation supports your people's judgement instead of replacing it. Your teams stay accountable for what matters.
03 // Traceability
End-to-end traceability
Every action and output is logged with a full audit trail — what happened, when, and why, across every process.
04 // Value
Practical and affordable
Enterprise capability without enterprise cost or complexity, delivering something real in days rather than quarters.
Customer testimonials
Real-world outcomes from teams already running on ElieHub.
Proven delivery, measurable impact, and trust across regulated and enterprise environments.
“Partnering with AskELIE was a game-changer. Instead of years building from scratch, we gained a 24-month head start and cut both cost and risk. Their ready-to-go platform delivered a 75% reduction in development time, accelerating our path to leadership.”
Chief Executive OfficerStephanie Greer“Just followed along with a demo you gave us, set up the smart extract, smart class and smart queue, tested with 3 example documents, and it worked perfectly. Still seems like magic, just like the 1st time I watched the demo of IntELIEDocs.”
Technical DirectorWillem Borgesius“AskELIE's agentic AI has completely transformed how we process claims. By orchestrating workflows across multiple applications, it has eliminated inefficiencies and reduced processing time by 60%. Our team can now focus on higher-value tasks, making our operations faster and more cost-effective.”
Chief Executive OfficerMichael M Morgan“AskELIE has given us a solid, reliable engine to build on rather than yet another shiny tool to manage. With AskELIE we can design and deploy real automation for our clients, knowing the data is handled securely and the workflows are fully auditable.”
Chief Operating OfficerSam GabiQuestions we get asked
Bring us your ugliest document.
Thirty minutes, your files, your questions. We'll run them through the real pipeline and show you what comes out — including where it would have asked a human.
- Send us five files or one call recording
- We configure a class or rubric with you
- You keep the workspace and the output